"Our goal was always to enable meaningful and useful conversations between people and businesses".
"Because people often log into Facebook on different devices and channels, we understand when different devices and channels are used by the same person", Facebook said in an emailed statement. "That's one thing that will change". Which is why Marcus explains the strategy as turning a service that people now treat as a digital White Pages into the equivalent of the Yellow Pages, too.
Facebook's new chat extensions can insert into Messenger conversations. Instead of the siloed experiences that force you to open a new message thread each time you want to engage with a company or service, you can now take advantage of the bots inside the conversations you're already having. The more you use M, the more it will make relevant suggestions to you. That said, you can use the system to complete your transactions through those apps.
But that doesn't mean Facebook has given up on bots.
Facebook Brings Music Sharing, Bot Discovery to Messenger
And then you can do just that - all the way from picking what you want (maybe a pizza with pepperoni?) to paying for your meal. That's up from just 33,000 in September, and none last April, when the bot integration was announced .
Explains the company, the Spotify bot will be able to serve up music recommendations based on mood, activity, or genres, or you can search across Spotify's catalog to share songs, albums and playlists with your friends in your Messenger chat.
"Messenger's AI assistant, called 'M" will play a bigger role as well, making suggestions for everything from sending or requesting payments to scheduling plans. If you're chatting with friends about what to grab for dinner, M may suggest placing an order. And then you can do just that - all the way from picking what you want (maybe a pizza with pepperoni?) to paying for your meal. The bots will be categorised for easier discovery, in a way that you will not need to get out of Messenger to look something up. "All of that AI complexity, all of that neural network stuff, will be built for developers as well", says Chudnovsky.
From adding mobile payments to games and Snapchat-like features, Facebook Messenger continues to expand what people can do within the app.
The Messenger Platform 2.0 focusses a lot on brands and businesses and improves on ways for regular people to help discover them.
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Games can not be eschewed and then rescued now vs. formidable opponents. "You have to get the next one", Gibson added. Meanwhile, the Rockets were eighth in the league in rebounding, but just league average getting defensive rebounds.
Another major announcement is Smart Replies, which allows small businesses to launch their own intelligent autoresponders.
In certain locations, such as concerts and sports games, bots will be able to provide more information when new parametric QR codes are scanned.
For example: You can send songs via Spotify and play them within Messenger.
The messaging app is adding a new tab so users can discover the best businesses and bots on the platform.
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The Masterpass integration into these three bots is a proof-of-concept of the Masterpass Chatbot API that Mastercard released into its Mastercard Developers platform earlier this year.