Users Outrage Over Ads on HTC 10 Keyboard App

HTC grovels after serving up keyboard ads to some users

HTC grovels after serving up keyboard ads to some users

The company has been known for their innovative approach and premium looking phones.

As reported by thousands onReddit, the TouchPal keyboard has apparently received an update, which now enables ads without warning.

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Not only are users griping that these ads are 'effing annoying, some have also said that the keyboard's responsiveness has been borked since the third-party crap started to appear. This is something that no one expected from a multinational giant which has such a reputation in the markets. Users have taken to Twitter, Facebook and Reddit to express their outrage against this absurd decision.

Let's just be honest. Nobody really likes advertising. Search Engines, Video Streams and various other places are nearly expected to show ads now.

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HTC is telling users to roll back the latest stock keyboard update, which clutters up the screen with ads. We're grateful to HTC but unfortunately, some HTC 10 owners are not happy with their units whose keyboards started showing ads. But, smartphone users don't expect default apps on their smartphones to display ads as they have paid for it along with the hardware. This is absolutely not the experience we intended, and we're working to immediately fix the error and remove the ads as quickly as possible."-Jeff Gordon, HTC Global PR". HTC tweeted, "Pls.go to Settings Apps All apps Look for the app (TouchPal) Uninstall updates".

In a statement to Gadgets 360, HTC confirmed that some people were indeed seeing ads on the keyboard app, however, it assured that the company has no plans to shove ads this way. They are probably present because they're controlled by TouchPal. The same app has also been used on this years' flagship, the HTC U11. But in its HTC-specific iteration, it has plummeted to under 3 stars after a mystery server error caused the recent invasion of unwanted ads on high-end devices, mainly the 10.

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