Sumburgh Airport rated 'good' for passengers with disabilities

Birmingham Airport is one of just a handful of UK airports classed as'very good for the way they help disabled passengers

Birmingham Airport is one of just a handful of UK airports classed as'very good for the way they help disabled passengers

The report added: "Although airports can contract out the assistance service to a third party, it is important that airport management remember that the legal responsibility is still theirs, and that they must ensure that contracted providers accurately record their performance in providing the assistance service".

The release of July's passenger figures follows news that Glasgow was named one of the top six United Kingdom airports in the Civil Aviation Authority's Airport Accessibility Report. Addressing the issues raised in this report is a priority for us.

The vast majority of airports received a "good" or "very good" rating from the CAA - those to receive a "very good" rating were Birmingham, Glasgow, Prestwick, Humberside, Inverness and Norwich.

Transport Secretary Chris Grayling added: "It is encouraging to see the overwhelming majority of United Kingdom airports providing a good service for passengers with a disability, but I am determined to push the aviation industry to do more".

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More than three million people with a disability requested extra help when travelling by air in the United Kingdom past year - a rise of more than 66% since 2010.

The London airport said summer getaways meant passenger numbers had soared, with Heathrow bringing in 7.53m passengers in July (edging up 1.2 per cent on the same time last year), averaging 243,000 passengers every day, City AM reports.

Edinburgh Airport said it was "delighted" to achieve its higher rating. "We will monitor their implementation over the coming months to make sure that services for passengers with a disability or reduced mobility continue to improve".

A CAA spokesman said this could be related to staff recording how long it took to give disabled people assistance in getting off aircraft and getting around the airport.

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Paul Scott, terminal compliance manager at Glasgow Airport, said: "Each year the airport welcomes and escorts more than 110,000 customers, often with complex needs, who require additional support while traveling through the terminal".

"With more passengers than ever and trade growing at the fastest rate ever recorded, Heathrow is helping Britain show the world our country is open for business".

Glasgow reported 1,082,047 passengers in July, up 6.2% on the same period in 2016.

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